Support & Knowledge

Frequently asked questions

Everything you need to know about the most advanced stone ERP on the market.

How secure is my factory data?

DONOZ uses client-side Zero-Knowledge encryption. This means your data is encrypted on your device with keys that only you possess. We have no way to decrypt or view your inventory, sales, or party data.

Does it work without internet?

Yes. DONOZ is built with an offline-first architecture. You can continue yard operations, slab movements, and entries even in quarries with zero connectivity. The system automatically syncs once a connection is established.

Can I manage multiple yards?

Absolutely. Our multi-location logic is designed for distributed inventory. You can track stock levels across different warehouses and processing units from a single unified dashboard.

What industries do you support?

While we specialize in Granite and Marble, our Universal Stone Schema is flexible enough to handle Quartz, Sandstone, and other natural stone varieties with specific costing and recovery logic.

Expert Support Available

Still have questions?

Our team of industrial experts is ready to help you navigate your digital transformation journey.

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Book a free demo and see how DONOZ manages blocks, slabs, and sales in real time — eliminating paper-based errors completely.